Who we are
Our website address is: https://www.customersupporttheme.com
What do we do with your Information?
Your privacy is important to us. We consider the privacy of our customers of critical importance. We do not pass any information to any 3rd parties unless directly related for purchasing purposes, such as to the transaction companies who process the actual transactions.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Consent
We require your consent in order to use your site as an example on our customer collateral.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say ‘NO’.
Our Principles
- We don’t ask for your personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Gathering of Personally-Identifying Information
Certain users or visitors of Customer Support Theme choose to interact with Customer Support Theme in ways that require Customer Support Theme to gather personally-identifying information. The amount and type of information that Customer Support Theme Theme gathers depends on the nature of the interaction. For example, we ask customers who sign up for an account within the Customer Support Theme to provide an email address. In each case, Customer Support Theme collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user’s interaction with Customer Support Theme. Customer Support Theme does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Services Used
We STORE personal data (email, address, language, name, phone)
- Google Workspace (Gmail, Drive, Calendar)
- Zendesk Suite
- Hubspot
We LOG data (transactional data between services with regular purge)
- Cloudflare
- Zapier
- Calendly
- Google Analytics
We have ACCOUNTS for customers in (name, email)
- Stripe
- PayPal
- Zendesk Support
Contact
You can contact us at info@customersupporttheme.com if you have any questions about this policy.