Zendesk has announced that he will Automatic upgrade to the new Guide theming experience.
If you are currently using the older Guide theming experience, you will need to upgrade to the new theming experience. If you do not manually upgrade, you will be automatically upgraded at the removal date.
If you are using custom theme please reach out to us so we can analyse if your live theme needs upgrade. you can reach us via email – firstname.lastname@example.org
If you don’t want to do this, Please let us know. Our team will upgrade your Zendesk Guide Help Center theme to work with new Zendesk Guide theming version.
If your Zendesk Help Center requires the manual upgrade, we will tell you the final cost of the work.